Frequently Asked Questions, Answered
Everything customers ask before their first appointment: what is included, how long it takes, what we need from you, and how pricing works.
People Also Ask
What is mobile car detailing?
Mobile car detailing means the detailer comes to you instead of you driving to a shop. We arrive with our own equipment, supplies, and towels, set up at your home or office, and clean the vehicle where it is parked. You keep your day; the car gets cleaned in the driveway.
What is included in a car wash?
Our Basic Wash includes a hand wash with car wash soap and water, a full exterior wash and hand dry, windows cleaned inside and out, wheels and rims cleaned, and a quick interior and exterior wipe-down. It is a maintenance service designed to keep the vehicle consistently clean.
What is included in a full detail?
Our Full Service package includes everything in the lower packages plus wax and hand wax, machine polishing, detailed interior vacuuming, detailed interior cleaning and wipe-down of interior surfaces, more thorough exterior detailing, and final finishing work such as glass, trim, and tire dressing.
How much does mobile detailing cost in Jacksonville?
Our packages start at $50 for a Basic Wash, $125 for Fresh Interior, $175 for the Signature Detail, and $250 for Full Service. Those are starting prices for a standard car. Trucks, RVs, and boats carry a size-based add-on that is shown before you pay.
Do you come to my home?
Yes. We are a mobile service with no storefront. We detail vehicles at homes, apartment complexes, and workplaces throughout Jacksonville and the surrounding areas as long as there is a safe, legal place to park and access to water.
Do you service Jacksonville Beach?
Yes. Jacksonville Beach is part of our regular service area, along with Neptune Beach and Atlantic Beach. Salt air is hard on paint, so beachside vehicles benefit from regular washing and wax.
Do you service Orange Park?
Yes. We detail vehicles in Orange Park, Fleming Island, Oakleaf, and Middleburg. Multiple vehicles at the same address can usually be handled in one visit.
Do you service St. Johns?
Yes. St. Johns, Julington Creek, Fruit Cove, and the Durbin Park area are all inside our service area for mobile car detailing.
Do you clean trucks?
Yes. We clean light pickups, half-ton trucks, and heavy-duty pickups. Trucks take more product and more time than a sedan, so a size add-on applies and is shown before checkout.
Do you clean RVs?
Yes. RV cleaning is priced by length, from camper vans under 20 feet to motorhomes 35 feet and up. RVs need a level, open space with room to work around the whole unit.
Do you clean boats?
Yes. We clean trailered boats and center consoles at your home, priced by length. Salt removal, gelcoat washing, and interior wipe-down are the core of a boat service.
Do I need to provide water?
Yes. Our mobile service uses your water supply, so we need access to an outdoor spigot or hose connection at the service address. We bring our own hose, buckets, soap, towels, and power equipment.
How long does detailing take?
A Basic Wash usually takes about an hour. Fresh Interior runs about 90 minutes to two hours. Signature Detail and Full Service take roughly two to five hours depending on size and condition. Trucks, RVs, and boats take longer.
What time will you arrive?
You choose a service window rather than an exact time — 9:00 AM to 12:00 PM, 12:00 PM to 2:00 PM, or 2:00 PM to 5:00 PM. We make our best effort to arrive inside that window and will contact you if traffic or a previous job changes the timing.
Can I pay online?
Yes. You select your package, vehicle, address, date, and service window and pay online during checkout. There is no account to create and no paperwork on arrival.
Can I cancel?
Yes. If you cancel before the service begins, you are not charged for the service and any payment already made is returned to you.
What happens if I am not satisfied?
Tell us before we leave and we will make it right on the spot whenever possible. If a completed job still leaves you unhappy, you can request a refund subject to our refund fee, which is typically 50% of the amount paid for a completed job.
How often should I detail my vehicle?
In North Florida, a maintenance wash every two to four weeks keeps pollen, salt, and road film from bonding to the paint. A deeper detail with wax or sealant two to four times a year keeps the finish protected between washes.
What is the difference between a car wash and detailing?
A car wash removes surface dirt. Detailing is a deeper, methodical process: decontaminating the paint, cleaning interior surfaces and seams, conditioning materials, and applying protection such as wax or sealant. A wash makes a car clean; detailing restores and protects it.
Still Have A Question?
Call or text and we will tell you honestly what your vehicle needs — even if that is a cheaper package than the one you were looking at.
